FAQ
Questions, Answered
Can’t find yours? Ask us.
Is This Medical Advice?
No. Everything here is education.
Do You Sell Anything?
Yes, hair care. And everything you learn here is free, whether you ever buy a thing or not.
Is the Hair Quiz Free?
Yes. It takes a few taps. Your routine shows on the screen when you finish.
What Happens After the Quiz?
You’ll see your routine in order, and then it lands in your inbox. Changed your mind about an answer? Take the quiz again anytime.
I’m Under 18. Can I Take the Quiz?
Not yet. The quiz is for adults. Have a parent or a grown-up you trust reach out to us at info@sunkissedsoul.com or 855-580-7685, and we’ll take great care of you both.
I Have Allergies. How Do I Check a Product?
Send us a note through Ask us with the product name before you order, and we’ll send you its full ingredient list, so you can read every line before you decide.
What if a Product Bothers My Scalp?
Stop using it and rinse it out. Tell us too; we want to know.
Is My Information Shared or Sold?
Never sold. Read exactly how we handle it in our Privacy Policy.
How Do I Stop Texts or Emails?
Texts: reply STOP. Emails: tap unsubscribe at the bottom of any email.
What Happens When I Send a Note?
When you send a note through Ask us, we email you right away to say we got it. If you’d prefer a call, you can request one on the Ask us form.
Who Is Behind Sunkissed Soul?
Still have a question? Ask us, or call 855-580-7685. We’d love to hear it.